Help centre

Frequently asked questions

Everything you need to know about searching, claiming, correcting and using the UK Finder directory.

What is UK Finder?

UK Finder is a UK business directory that helps visitors discover businesses by keyword, service and location, and helps business owners request control of their public profile.

Can I browse listings without creating an account?

Yes. Public profiles and approved public contact details can be browsed without registering. An account is for claiming, correcting and managing a listing.

How do I search for a business?

Use the search form on the homepage or Listings page. Enter a keyword or postcode and optionally select a category, region, city or county.

Can I search by postcode?

Yes. Postcode search is available on the Listings page and can be combined with the other available filters.

Why did my search return no results?

Try a shorter keyword, a broader location or fewer filters. You can also clear the filters and browse the full directory.

How do I claim a listing?

Open the business profile and choose Claim this listing. Create or sign in to your free account, provide the requested information and submit the claim for review.

Is claiming a listing free?

The directory claim flow is intended to provide a free way for a business owner to request control of a profile. No payment is required by the claim button.

What happens after I submit a claim?

The request is reviewed by the directory administrator. If approved, the listing can be assigned to your account and managed from My Account.

How do I manage my claimed listing?

Sign in and open My Account. Approved owners can edit the listing fields available in the account dashboard and submit changes for the profile.

Does claiming mean the business is verified?

No. A claim indicates that an account has requested ownership. Verification is a separate process and should only be shown when a recorded check has been completed.

How do I correct information?

Use Suggest an edit or request removal on the profile, or contact the directory team with the listing name, page URL and the correction you would like reviewed.

How do I request removal of a listing?

Use the correction/removal link on the profile or contact page. Include the listing URL and explain why it should be removed. Requests are reviewed before action is taken.

Why is some information missing?

Listings may be incomplete, and empty fields are not displayed as facts. Missing information can be reported through the correction route.

Where does listing information come from?

Information may come from directory imports, business submissions and owner-managed updates. The source and suitability of fields should be reviewed before sensitive information is displayed publicly.

Can I add a new business?

If a business is not listed, contact the directory team with its public business details. A future submission flow may be provided as the directory expands.

Are featured listings verified?

A featured placement and a verification check are different things. Featured placement does not by itself confirm the accuracy of every listing detail.

Can I advertise or pay for a higher ranking?

The current directory experience does not launch paid subscriptions, advertising or lead resale as part of the basic listing and claim flow.

How can I contact UK Finder?

Use the Contact page for corrections, removal requests, questions about claims or other directory support.